Face-to-face · Practical

PMVA training in Liverpool & London

Prevention and Management of Violence and Aggression

Stay calm. Stay safe.

Practical training for anyone who may face aggression at work — in health, care, education, security and other front-line roles. Taught face to face in Liverpool and London for £99 per person, with group rates and on-site delivery for teams.

Enquire & book 0151 305 9969 WhatsApp

£99 per person Liverpool & London Group rates & on-site training

£99 per person Face-to-face · group rates available

Liverpool · London

Book or ask about PMVA

Prefer to talk? 0151 305 9969 WhatsApp

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We reply by email with the next dates, the venue and how to pay. Used only to answer you — privacy policy.

What you’ll practise

From escalating to calm and safe

PMVA is practical. You work through real situations in the order they happen — spotting the early signs, calming things down, keeping everyone safe and recording what happened.

Recognising triggers

Early warning signs, body language and the situations that most often lead to aggression.

Communication & de-escalation

What to say, how to say it, and how to lower the temperature before it becomes an incident.

Personal safety awareness

Positioning, distance, exits and working with colleagues so nobody is left exposed.

Incident response

What to do when a situation does escalate: priorities, roles and getting help.

Recording & reporting

Clear, factual records that protect the people involved and your organisation.

Who it’s for

Anyone who may face aggression at work

PMVA is not just for care. The same skills protect staff across health, education, security and public-facing roles. No previous training is needed.

Health & social care

Care homes, home care, hospitals, A&E, clinics and community services.

Mental health & LD

Mental health, learning disability, autism and dementia services and secure units.

Education & SEND

Schools, colleges, SEND settings and alternative provision.

Security & front-line

Security, housing, transport, reception and other public-facing teams.

How booking works

Three steps to a trained team

Send the enquiry form Tell us Liverpool or London, how many people and when you need it by. It takes a minute.
We confirm your date We reply by email with the next available dates, the venue and how to pay — £99 per person.
Attend the face-to-face day Practical, trainer-led and built around real situations your team will recognise.

Enquire now

A calm one-to-one conversation, the kind of de-escalation skill practised on the PMVA course

8 or more people? We come to you.

On-site PMVA training at your workplace, with group rates. Liverpool, London, the South East and across the UK.

Ask for a group quote

Questions

PMVA training, explained

What is PMVA training?

PMVA stands for Prevention and Management of Violence and Aggression. It is practical training for staff who may face challenging or aggressive behaviour at work: how to recognise early warning signs, calm a situation through communication and de-escalation, keep yourself and others safe, respond to an incident and record it properly.

Who is PMVA training for?

Anyone who may face aggression at work: health and social care staff, mental health and learning disability services, education and SEND settings, security and other front-line roles. No previous training is needed.

Where does the course run and how much is it?

Face to face in Liverpool and London for £99 per person. Group rates are available, and for eight or more people we can deliver the course on site at your workplace.

How do I book?

Send the enquiry form on this page, or call 0151 305 9969. We reply by email with the next available dates in Liverpool or London, the venue and how to pay.

Stay calm. Stay safe.

PMVA training in Liverpool and London for £99 per person. Send the form and we will confirm your date by email.

Enquire & book 0151 305 9969