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Statutory Training Requirement

Oliver McGowan Mandatory Training on Learning Disability and Autism

We train the trainers.

Tier 1, Tier 2 and Train the Facilitating Trainer — delivered from our Liverpool training centre or on site anywhere in the UK. The only specialist Oliver McGowan training provider based in Liverpool, helping your organisation meet its legal duty and deliver safer, kinder care.

Tier 1, Tier 2 & Train the Trainer Group & organisation bookings Liverpool centre · London & UK on-site delivery
Next Tier 2 day · Liverpool Tue 6 OctoberBook a place · £90

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Prefer to talk? 0151 305 9969

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Tier 1 · General Awareness

Tier 1 · two parts

For people who work in health or social care and may meet people with a learning disability or autistic people, but do not provide their care or support.

Part 1
Free NHS e-learning · about 90 minutes

Done first, online, on the NHS elearning for healthcare hub. Save the certificate at the end — you need it to book Part 2.

Part 2
Live online session with KCP · about 1 hour

Choose a preferred weekday, upload each delegate’s Part 1 certificate and pay. Our trainer confirms the time and sends the joining link.

£30per person Book Tier 1 Part 2
Tier 2 · Care & Support

Tier 2

For people who provide care and support for people with a learning disability or autistic people — most frontline care and clinical roles.

Face-to-face day in Liverpool · 9.30am – 4.30pm

KCP Training Centre, 73A Allerton Road, L18 2DA. Co-delivered with people with lived experience. Certificate on completion. Choose your date:

£90per person Book Tier 2
Not near Liverpool? We deliver the Tier 2 day at your workplace — London, the South East and across the UK — for groups of 8 or more. More than 15 people? Make an enquiry for dates and a price.
Why This Training Exists

Named after Oliver, built to change care for good

The training is named after Oliver McGowan, a young autistic man with a mild learning disability whose death in 2016 highlighted how urgently health and care staff need a better understanding of learning disability and autism. His family campaigned for change, and that campaign shaped the training that now carries his name.

The Health and Care Act 2022 requires CQC-registered service providers to make sure their staff receive learning disability and autism training appropriate to their role. The Oliver McGowan Mandatory Training is the government's preferred and recommended package for meeting this requirement.

What makes it different is who delivers it: sessions are co-delivered with people with lived experience of learning disability and autism. Staff do not just learn about people — they learn from them.

A group of learners listening and engaging during a training session
Co-delivered with lived experience People with a learning disability and autistic people are at the heart of how this training is designed and delivered.
Tier 1 & Tier 2

Which tier does your team need?

Both tiers come in two parts. Part 1 is the same for everyone: a free 90-minute e-learning course on the NHS elearning for healthcare hub, done first, with a certificate at the end. Part 2 is what we deliver — a one-hour live online session for Tier 1, or a full face-to-face training day for Tier 2.

Tier 1 · General Awareness

For staff who need awareness for their role

Tier 1 is for people who work in health and social care and may engage with people with a learning disability or autistic people, but do not provide direct care or support.

  • Part 1: free 90-minute NHS e-learning, done first
  • Part 2: one-hour live online session with KCP
  • Co-delivered with people with lived experience
  • Suits reception, admin, estates and support services

Book Part 2 online for £30 per person — pick a preferred weekday and upload each delegate’s Part 1 certificate. Our trainer confirms the time.

Book Tier 1 Part 2

Provide care or support? You need Tier 2 →

Tier 2 · Care & Support

For staff who provide care and support

Tier 2 is for people who provide care and support for people with a learning disability or autistic people — the majority of frontline care and clinical roles.

  • Part 1: free 90-minute NHS e-learning, done first
  • Part 2: one-day face-to-face training with KCP, Liverpool
  • Co-delivered with people with lived experience
  • Suits care workers, support workers, nurses and clinical staff

Book Part 2 online for £90 per person on one of our Liverpool dates — you will be asked to upload each delegate’s e-learning certificate before paying. In London or elsewhere? We come to your workplace for groups of 8+ — enquire.

Book Tier 2

Only need general awareness? Tier 1 is for you →

Not sure which tier applies to which roles in your organisation? Tell us about your team in the enquiry form and we will help you map it out — there is no obligation.

We Train The Trainers

Train the Facilitating Trainer: bring delivery in-house

For larger organisations, the most sustainable way to roll out the Oliver McGowan Mandatory Training is to have your own approved facilitating trainers — people who can deliver the Tier 2 training day inside your organisation, again and again, as new staff join. That is what our Train the Facilitating Trainer programme is for. It is why we say: we train the trainers.

The programme runs over two full face-to-face days. On day one, participants experience the complete Tier 2 content exactly as their future learners will — co-delivered with co-trainers with lived experience of learning disability and autism. Day two turns to the craft of delivery: co-facilitation practice, handling difficult questions, and working respectfully alongside co-trainers with lived experience.

Completion is not automatic — participants must take an active part and demonstrate real knowledge and confidence in the subject. Those who do become approved facilitating trainers, registered under the national programme, and always deliver alongside approved co-trainers with lived experience — the feature that makes this training what it is.

Train The Facilitating Trainer

At a glance

  • Two full days, face to face
  • Day 1: the complete Tier 2 experience
  • Day 2: co-facilitation and delivery skills
  • Co-delivered with lived-experience co-trainers
  • Leads to approved facilitating trainer status
  • Delivered at our Liverpool training centre or your premises
Roles & Tiers

A quick guide to who sits where

Typically Tier 1

  • Receptionists and front-of-house teams
  • Administrators and office staff
  • Estates, maintenance and housekeeping staff
  • Drivers, porters and catering teams
  • Managers who do not deliver direct care

Typically Tier 2

  • Care workers and support workers
  • Nurses, healthcare assistants and clinical staff
  • Social workers and community teams
  • Registered managers and team leaders in care delivery
  • Anyone providing direct care or support
How KCP Helps

Organised for you, from first enquiry to delivery

Rolling this training out across a team takes planning — who needs which tier, when cohorts can be released from shift, and how to evidence completion. Our team handles that with you, so the training lands smoothly rather than becoming another project on your desk.

Help mapping roles to Tier 1 and Tier 2 Group bookings and cohort scheduling Delivery for care providers, NHS teams and local authorities A named contact who responds quickly
Questions We Hear Often

Oliver McGowan training, explained

Is this training a legal requirement?
The Health and Care Act 2022 requires CQC-registered service providers to ensure their staff receive training on learning disability and autism appropriate to their role. The Oliver McGowan Mandatory Training is the government's preferred and recommended training package to meet that requirement.
What is the difference between Tier 1 and Tier 2?
Both tiers start with the same e-learning. Tier 1 then adds a one-hour online interactive session and is for staff who need general awareness. Tier 2 adds a one-day face-to-face training day and is for staff who provide care and support for people with a learning disability or autistic people.
Do managers need Tier 2?
It depends on the role, not the job title. A manager who provides direct care or support alongside their management duties would sit in Tier 2; a manager whose role never involves direct care may only need Tier 1. We are happy to help you map your team — just ask in the enquiry form.
Can you deliver for our whole organisation?
Yes. We support cohort planning and group bookings for care providers, NHS teams and local authority services across the UK. Send an enquiry below and our Oliver McGowan training lead will come back to you with options.
Do you offer Train the Trainer?
Yes — we train the trainers. Our Train the Facilitating Trainer programme is a two-day face-to-face course preparing experienced staff to deliver the Tier 2 training inside their own organisation, always alongside approved co-trainers with lived experience.

Ready when you are

The enquiry form is at the top of this page — tell us how many people, which tier and when you need it by, and our training lead will come back with dates and a price.

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